Effective Immediately

This Privacy Policy applies immediately to all visitors and customers using the Field & Fire website and services.

Business Information

Field & Fire is operated by SAFFRON WALDEN ENTERPRISES LIMITED.

The business provides freshly prepared food services including online ordering, local delivery, collection options and table booking services through the Field & Fire website.

Business Address:
2 Buckenhoe Road,
Saffron Walden,
England,
CB10 2DE

Phone: 020 3114 5013
Email: food@fieldfire.co.uk

Information We Collect

When you place an order, make a table booking or contact us, we may collect information such as your name, contact details, delivery information and any message details you choose to provide.

Payment information is handled through secure payment providers. We do not store complete payment card details on our website.

How We Use Your Information

Information collected is used to process orders, arrange collection or local delivery, manage bookings, respond to enquiries and provide a smooth customer experience.

We only use information for purposes connected with operating our food service and supporting our customers.

Order And Booking Information

Order details and booking information may be retained for up to 12 months to support customer enquiries, service records and any questions relating to previous orders or reservations.

Communication

When you contact us through our website, email or other communication channels, we may keep your enquiry details for up to 12 months so our team can respond properly and provide assistance.

Website Cookies

Our website may use cookies and similar technologies to support essential website functions, remember preferences and understand how visitors interact with our website.

Cookie information is generally kept for no longer than 12 months unless a different period is required by the service provider.

Sharing Information

We only share information when necessary to provide our services, such as with trusted service providers that support website operation, order processing, booking management or delivery arrangements.

We do not sell customer information or use personal details for unrelated purposes.

Keeping Information Secure

We take reasonable steps to protect customer information and maintain suitable security measures for our website and business systems.

Your Choices

You can contact us to ask about the information we hold about you, request corrections or ask for information to be removed where appropriate.

Requests are normally reviewed and responded to within 30 days.

Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes to our services or operational requirements. Updated information will apply immediately after being published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact our team.

Field & Fire
Operated by SAFFRON WALDEN ENTERPRISES LIMITED

Email: food@fieldfire.co.uk
Phone: 020 3114 5013